FAQ

What is the Teneriffe Festival?

The Teneriffe Festival is recognised as one of Brisbane’s best street festivals. The Teneriffe Festival celebrates where Teneriffe has come from, where it is now and its aspirations for the future. This is an area proud of its past but with a clear vision for its place as a shining example of the outcomes possible for urban renewal. The Teneriffe Festival is a one-day event in and around the suburb’s riverside streets, commencing at 10am and offering a full program of music, food, children’s entertainment and historical displays until 9pm.

The event was conceived to mark Teneriffe officially becoming a suburb again in its own right after 150 years, showcasing its rich heritage in Brisbane’s history and celebrating its current lifestyle appeal. The Teneriffe Festival is owned, managed and produced by Teneriffe Festival Inc. in conjunction with major stakeholders such as the Brisbane City Council.

What events are on during the Teneriffe Festival?

You can find out all about the Teneriffe Festival and what events are on by visiting our website. You can also keep up-to-date on everything Festival-related through our Facebook, and Instagram pages.

Where is the Teneriffe Festival held?

Teneriffe Festival road closures will take place on Vernon Tce, Dath St, Ethel St, Florence St and Macquarie St (between Florence and Beeston) from midnight Fri May 27 to midnight Sat May 28. Sir Manuel Hornibrook, Dath St (partial) and Ethel St (partial) will close from Friday May 27 5:00 PM - Sunday May 29 5:00 PM and garage access will not be affected.

When does the Teneriffe Festival open and close?

The event runs from 10am until 9pm on Saturday 28th May 2022.

What happens if it rains?

Teneriffe Festival has always pushed ahead in rain or shine. In the event that there is substantial and predicted rain or bad weather in the days leading up to the event, the Festival Board will make a decision on Thursday May 26 if the festival is to be cancelled due to weather conditions or high winds. In this scenario, ticket holders will be contacted through Oztix, on Teneriffe Festival’s website and social media platforms, and through media partnerships and local radio.

In the event of postponement, ticket holders can decide to hold on to their tickets for the new date or request a refund through Oztix.

Do I need to book or purchase tickets to the Teneriffe Festival?

The only way to get into the Teneriffe Festival is to pre-purchase tickets. There are no box offices at the Festival entrances and you will be instructed to purchase your ticket online before joining the entry lines. Please pre-purchase your tickets ahead of time to avoid any delays and reduce strain on our Gate team and community volunteers.

A small $15 entry fee for adults will be taken to contribute to maintaining the critical security and crowd management costs in every effort to offer festival-goers the utmost comfort and safety. Children under 12 free of charge.

If you live within the festival precinct, please read this resident information about how to collect your Festival badge.

Can I get a refund?

Tickets are non-refundable unless in a case of cancellation or posteponement by the Organisers. In this case ticketholders will be able to contact Oztix to process a refund, or hold on to their ticket for the postponed date.

Are kids aged 12 and under allowed in free?

Yes. They should also be in the company of a parent or adult guardian at all times.

Is the Festival for all ages?

Yes, we welcome all ages on the day and have developed an entertainment program to satisfy most ages groups and tastes.

Are under-18s allowed into bars or licenced areas?

Certain areas at the Teneriffe Festival have been granted a special licence to sell and serve liquor at the event. Our licensees have a responsibility to meet obligations with respect to minors on licensed premises under the Liquor Act 1992. A minor is a person who is under 18 years of age and must be accompanied by an adult who is responsibly supervising the minor.

Even when accompanied, minors are not exempt from complying with the Liquor Act 1992. Not only is a licensee responsible for refusing the sale of liquor to a minor, licensees and their staff are also legally required to prevent liquor from being supplied or consumed by a minor.

What age does a responsible adult have to be?

Technically, an adult is anyone aged over 18, however, it is our preference that an 18 year old should not be responsible for minors in and around the festival. Anyone who is considering being the nominated adult in such circumstances should consider this responsibility very carefully. They will be responsible for the behaviour of all minors in their care. There are strict laws concerning consumption of alcohol by minors and those caught doing so – or supplying alcohol to minors – will face police action and will be evicted from the festival.

Can I bring my own alcohol into the Festival precinct?

No. Our Festival partners have prepared bespoke food and beverage offerings just for Teneriffe Festival audiences and plenty of dietary options will be available throughout the event. All bags are searched on arrival and liquid over 100ml will need to be disposed of at entry.

Visiting from out of town? Where is the best place to stay during the Teneriffe Festival?

Brisbane has a wonderful range of accommodation available from budget through to 5-star. To be close to the action, we suggest staying in Teneriffe, New Farm or Fortitude Valley so you can easily walk to the event.

Visit Brisbane’s website: www.visitbrisbane.com.au contains a wealth of information for you to choose your accommodation, and to find out what else is on offer in Brisbane for you to enjoy during your visit.

Lost items during Teneriffe Festival:

If you have lost something at the Festival, please notify the Teneriffe Lions Info Booth located in Goldsborough Place on Vernon Tce. If you are still missing items post-event, please contact events@goodwillprojects.com.au with details of your item from Monday May 30, 2022.

What measures have been put in place for lost children?

The festival Control Center will be located on Vernon Terrace and marked on the event map. We recommend all festival goers including children look at the map on arrival and familiarise themselves with the location of the Control Centre. Any steward or member of the event staff finding (or being presented with) a lost person or child will immediately contact Security Control and pass a description of the person, their name, location and any other relevant information.

Any PA announcements will avoid using children’s names. Instead a request will be made for named parents or “anyone who is missing a member of their party” to present themselves to security. It is also a good idea to give your child a card with your contact details on it or write a contact number on your child’s arm.

Your safety on the day:

As always, we are working closely with Queensland Police Service and professional security teams. The Teneriffe Festival is a major event in the city’s calendar and we always have people’s safety front of mind along with the comfort of other patrons.

What should I bring on the day?

Bring

  • Sun protection
  • Good vibes

Don’t bring

  • Bad Vibes

The following items are prohibited:

  • Glass or cans
  • Skateboards, scooters, rollerblades, bicycles
  • Chairs (folding, portable, camping) or any other furniture
  • Weapons of any kind (including potential missiles)
  • Flares, fireworks or sparklers
  • Alcohol or drugs
  • Laser lights or laser pens
  • Water pistols
  • Fires and open flames of any kind
  • Sound systems
  • Eskies, coolers or chilly bins
  • Any other items deemed dangerous or potentially disruptive by the Teneriffe Festival at its discretion

Can I bring my dog?

Definitely! However, please keep in mind that the streets do get very crowded on the day and we recommend that dogs are taken off-site before nightfall.

Are there any traffic restrictions during the Teneriffe Festival?

The road closures will be enforced from 12 midnight on Friday 27th May through to 12 midnight on Saturday 28th May and parking restrictions will occur from 10pm on Friday 27th May. Local traffic detours will be in place where necessary, combining signage and assistance from traffic control personnel

How do I get to the Teneriffe Festival?

Plenty of public transport is available to get to the Festival, so leave your car at home and catch a bus, CityCat or Ferry. CityCycle stations are also available in several nearby locations.

Can I park near the Teneriffe Festival?

In the Brisbane Central Traffic Area you can park for a maximum of two hours on unsigned streets unless there are parking meters or signs showing otherwise. However, street parking is extremely limited within the inner city suburbs on most days.

Therefore, we strongly advise not to drive to the Teneriffe Festival and instead take advantage of public transport, Neuron or 13CABS services.

I live on Vernon Terrace at Teneriffe. What do I do?

Please read our detailed notes (below) for residents within the Festival precinct.

Is the Teneriffe Festival accessible?

All public areas of Teneriffe Festival are accessible and some temporary kerb ramps are installed to facilitate wheelchair access. Please note that the licensed areas and music stages are typically quite busy, and to flag a Security Guard or Bar Staff for assistance should you need it.

Are there disabled amenities at the Festival?

Yes, there are disabled toilets and these are indicated on our Festival map.

How do I provide feedback?

The Teneriffe Festival team welcome your constructive feedback. Please get in touch via the ‘Contact’ page.

What if COVID causes another lockdown?

We're prepared to operate under Stage 2 and Stage 3 restrictions, adjusting our capacities and COVID-related protocols to ensure a safe event delivery. If a lockdown appears imminent, or we enter Stage 1 restrictions near the event date, Teneriffe Festival will postpone to one of 3 reserved dates.

How will social distancing work?

If the current health advice requires social distancing at the time of the Festival, we will employ COVID marshalls and increased security, cleaning and signage presence. This strategy also involves one way flows of traffic, increased tables and seating and more space to move around the Festival.

How can I volunteer for the Teneriffe Festival?

We have a number of exciting volunteer positions available at this year's Festival. If you have a passion for music, art, and festivals and want to gain hands on experience within the event industry, we encourage you to apply to Event Coordinator at- quinty@immerseevents.com Please download full volunteer role description here.

How can my business become involved in the Teneriffe Festival?

If you are interested in becoming involved in the Teneriffe Festival, please get in contact. We would be very excited to meet with you personally to discuss the opportunities available, whether it be as a sponsor or a vendor.

How do I host an art, craft or food stall during the Festival?

If you operate a business selling appropriate products, arts, crafts or food and beverage and wish to be part of the Festival, please submit an application at https://www.teneriffefestival.org/apply

As an artist or performer how can I exhibit or perform at the Teneriffe Festival?

We work with The Triffid and Jazz Music Institute to program Teneriffe Festival entertainment with a little something for everyone. There are a small number of DJ and acoustic slots available throughout the Festival Precinct. Please Contact Us to discuss opportunities.

Parking for residents within the Festival precinct:

Thanks to our partners at Riverside Marine and Mirvac, a very small number of secure parking spaces are available for residents particularly impacted by Festival activity on Sat May 28.

you live in Mactaggarts, Goldsborough Place, London Woolstores, Winchcombe & Carson Place or Wharfside Apartments, please contact your building manager and tianna@immerseevents.com to discuss possible parking solutions. Due to demand exceeding availability, we ask that you seek nearby street parking on Fri May 27 before Vernon Tce & Florence St close at midnight.

I live within the Festival precinct. Do I have to pay the $15 entry?

No! Residents that are directly affected by the road closures on Vernon Tce, Dath St, Ethel St and Florence St are invited to join the community celebration at no charge.

Do you live or work on:

  • Vernon Tce
  • Dath St
  • Ethel St
  • Florence St
  • Macquarie St (between Florence St and Beeston St intersections)

Teneriffe Festival is coming to your front door! And you're on the guest list. The Festival organisers are committed to working with our host community in making it a great day in Teneriffe for all involved. Use the below form to register for your free tickets and vehicle passes (if applicable) 👇

https://bit.ly/TF22-REGO

Please be aware that Vernon Tce residences will not be able to move their vehicles on Sat May 28. Please contact tianna@immerseevents.com and your building manager if you are particularly affected.

We would love to accommodate the whole Teneriffe suburb with free passes, but free passes are only on offer for residents within the road closures as they are particularly affected by Festival activity. Over 50% of our patronage comes from the 4005 and 4006 postcodes, who are also the biggest supporters of our local business partners year-round, and we encourage the broader community to show their support on Sat May 28 as well.

What plans will you have in place during the event if I want to call regarding noise, traffic control, litter or patron behaviour?

During the event, please visit us at Goldsborough Place on Vernon Terrace (within Festival) or at Gate 3 on Florence St (outside Festival). Any additional queries can be directly to the Event Hotline on 0411 146 255, which will be taking calls from Friday May 27 - Sunday May 29, 2022

Will the music go all night?

Festival entertainment acts will be off stage at 9pm when the festival concludes.

We love the festival and are having a gathering in our apartment that evening. Will guests of residents in the area be able to bring alcohol through the gates on the day?

Residents require a different wristband to Teneriffe Festival patrons, so our security teams can identify who has special conditions of entry (different conditions to general patrons). If you attempt to bring prohibited items, and are not wearing a Resident wristband, you will be approached by Festival Security and may be asked to leave. At no point is alcohol allowed to be consumed outside of licensed areas other than inside private property.

Please note that we cannot provide free tickets to your friends and family, and that they should pre-purchase tickets via Oztix.


Teneriffe Festival

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